Privacy Policy

1. Introduction

Sonnar Technologies doo ('PromoScreen', 'we', 'us', 'our') is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect your personal data when you use our digital signage platform.

2. Data We Collect

We collect the following categories of data:

• Account Info: name, email address, company name, phone number
• Usage Data: login times, features used, settings
• Device Info: device type, operating system, app version, connection status
• Content: images, video files, and other media you upload to the platform
• Technical Data: IP address, browser type, cookies

3. How We Use Data

We use your data to:

• Provide, maintain, and improve our services
• Process payment transactions and manage subscriptions
• Send service-related notifications (e.g., system maintenance)
• Provide customer support
• Analytics and improvement of user experience
• Compliance with legal obligations

4. Legal Basis for Processing

We process your data based on: (a) performance of a contract with you, (b) your consent, (c) our legitimate interests, and (d) compliance with legal obligations. Under GDPR, you have the right to withdraw your consent at any time.

5. Data Sharing

We do not sell your personal data to third parties. We may share data with trusted partners solely for the purpose of providing the service (e.g., hosting providers, payment processors). All partners are contractually obligated to protect your data.

6. Data Security

We implement modern technical and organizational measures to protect your data, including SSL/TLS encryption, access control, and regular security audits. Data is stored on servers within the EU.

7. Your Rights (GDPR)

In accordance with GDPR regulations, you have the following rights:

• Right to access – to request a copy of your personal data
• Right to rectification – to correct inaccurate data
• Right to erasure – to request the deletion of your data
• Right to restriction of processing – to limit how we use your data
• Right to portability – to receive data in a machine-readable format
• Right to object – to object to the processing of your data

To exercise these rights, please contact us at [email protected].

8. Cookies

We use cookies to improve user experience. Detailed information about the cookies we use can be found in our Cookie Policy. You can manage cookie settings in your browser.

9. Data Retention Period

We store your data only as long as necessary for the purposes for which it was collected. After closing an account, data is deleted within 30 days, unless legal obligations require longer retention.

10. Contact

For any questions regarding data privacy, please contact us: